Browsing Tag

business

How to Improve the Conversion Rate by Offering More Payment Options

Bhavleen Kaur -

Most of the businesses nowadays have gone fully digital, which means that along with operating in the online world, they also function electronically. In simple terms, online transactions have become popular, and eCommerce businesses should be able to adequately handle any means of electronic payments.

Some Copywriting Tips to Create Content That Converts

Bhavleen Kaur -

Copywriting has traveled a long distance since the “big idea” times of the Mad Men era. It is the art and technique of strategically drafting and publishing reader-focused words online that compel the browsers to take some action.

Difference Between Shared & Dedicated Chat Support Models

Bhavleen Kaur -

The foundation of any company’s support plan is the Omnichannel consumer service. It is very crucial to have a strategy in place for assigning agents to these channels as its impractical for specialists to do everything. Shared agent model and dedicated agent model are the two techniques for channel assignment. In a shared model, the agents handle a few or all channels concurrently whereas the focus is set upon a single channel in a dedicated model.

Recent FDI eCommerce rules blow Amazon & Flipkart

Bhavleen Kaur -

India’s updated eCommerce rules caused a widespread turmoil on Amazon’s India site when they kicked in on Friday, enforcing the company to take down its key grocery service and discard a wide variety of items, like shades and floor cleaners. The items started to vanish from Amazon India obeying the guidelines. In December, India changed […]

All You Need to Know About the Chatbot

Bhavleen Kaur -

With more and more firms investing in robust AI systems, Chatbots have matured into a real digital disruption that could shake up significant enterprises and customer interactions. Though chatbots aren’t a new name in the world of e-commerce, yet ELIZA was one of the earliest chatbots published in 1966 by dipping into the similar design matching foundation with several recent chatbots. However, the new thing is that there has been a lot of advancement in getting chatbots up to speed in handling and reacting to contextual awareness, because of big data and machine learning. This technology is intended to enable businesses to keep up the feeling of association along with eliminating wait times, dropped calls, and lost tempers. Ultimately, e-commerce ought to be handling your client experience.